Help & Support - Inaya Water

Help & Support

Welcome to Inaya Water

Inaya Water is committed to providing high-quality, pure drinking water delivered right to your doorstep. This help module will guide you through registering, ordering, and getting assistance whenever needed.

How to Register

To register on Inaya Water, follow these steps:

  1. Click on the "Register" button at the top-right corner of the homepage.
  2. Fill in your details, including your name, email address, phone number, and password.
  3. Click on "Submit" to complete your registration.
  4. Check your email for a verification link and click on it to activate your account.
How to Place an Order

Ordering from Inaya Water is simple:

  1. Browse our selection of water bottle sizes and subscription plans.
  2. Click on the desired product and select the quantity.
  3. Click "Add to Cart" and proceed to checkout.
  4. Fill in your delivery details and select your payment method.
  5. Click "Confirm Order" to complete your purchase.
  6. You will receive an email and SMS confirmation with delivery details.
Frequently Asked Questions (FAQs)

Q1: How can I track my order?

A: You will receive an order tracking number via SMS or email once your order is dispatched.

Q2: What payment methods are available?

A: We currently accept MPESA payments.

Q3: How can I update my delivery address?

A: Log in to your account, go to "Profile Settings," and update your address before placing an order.

Q4: How do I contact customer support?

A: See the contact support section below.

Contact Support

For any inquiries or support, reach us via:

  • Email: support@inayawater.com
  • Phone: +254-712-345-678
  • Location: Nairobi, Kenya

Thank you for choosing Inaya Water! We are dedicated to keeping you hydrated with the best quality drinking water.